To rule this out, reboot the wireless router/modem can help. It’s the very source of your Internet connection, so expect all connected devices to experience the same symptom. First solution: Reboot wireless router/modem then soft reset your phone.įirmware issues on the network equipment may also trigger this symptom to occur.
Don’t forget to test your Internet connection after performing each method to find out if the problem is fixed or not. If the problem occurs regardless of the browser app in use, then try these subsequent solutions to troubleshoot and clear out software problems on your device. If you’re experiencing random disconnects or Wi-Fi drops using the stock or built-in browser app on your Galaxy Note 9, then try to use Google Chrome browser or other credible apps to browse the Internet.
To ensure that the problem you’re dealing with is not isolated to the browser app you’re using, try to use other browser available.
How to troubleshoot Galaxy Note 9 with WiFi connection that keeps dropping
If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. Read on to learn what to do if your Galaxy Note 9 smartphone Wi-Fi connection keeps dropping or turning and off.īefore going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. If you own this device and are experiencing intermittent Wi-Fi connection, then this content is for you. The solutions I mapped out below are used to deal with a Wi-Fi problem on Samsung Galaxy Note 9. Several factors should be considered looking into when dealing with network problems from the network equipment, account status, outage, and settings. They can occur with different symptoms from intermittent connection to no connection at all.
Network connectivity issues in mobile devices are inexorable.